|1. Reservations and Payment Policy|
|Bookings will be taken off the system (confirmed) only after receiving a 20% deposit.
Nightly Rates include breakfast, 18% Value Added Tax (VAT) and Tourism Development Levy (TDL) of $1.5 per person per day. Check-in Time* starts at 3:00PM while Check-out Time is 11:00AM.
*Early Check in can be requested / arranged (Subject to availability).
Check-out time for Day room is 6:00PM.
|2. Children pricing policy||Rate|
|-> Children under 3 sharing with an adult:||No charge.|
|-> Cot for babies:||US$20 per night|
|-> Children 3-12 yrs sharing with full paying adult(s):||50% of the respective adult rate|
|-> Children under 12 occupying their own room:||75% of the respective adult rate|
|-> Children 12 and over:||Full adult prices apply|
|3. Cancellation policy||% of total rate for the original period booked|
|-> Up to 60 days prior to arrival date:||No charge|
|-> 45 to 60 days prior to arrival date:||15%|
|-> 30 to 45 days prior to arrival date:||30%|
|-> 15 to 30 days prior to arrival date:||50%|
|-> 3 to 14 days prior to arrival date:||75%|
|-> Within 2 days (48hours) of arrival date & No Shows:||100%|
|Planet Lodge reserves the right to increase rates, should operating costs that are outside the Lodge's control rise; and in that case we will notify clients at least 3 month prior.|
|4. Volunteer & Group Rates:|
|Planet Lodge welcomes Volunteers working with local communities and groups visiting Arusha. Please email us directly at email@example.com to get special rates for volunteers and groups. Group bookings of 3 or more room nights, must be accompanied by a 25% deposit at the time of booking in order for the accommodation to be confirmed.|
|5. Holidays Supplement|
|In addition to the above season rates, US$ 15/room/night for Christmas, New Year and Easter Sunday i.e. applicable on December 24th, 25th, 26th, 31st, January 1st and Easter Sunday).|